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The
chat applet won't load. What do I do?
There are a number of reasons why the chat room may
not work correctly for you.
Our chat rooms are powered by a popular technology
called Java. If you are having problems with the
chat rooms, the first thing you should do is install
the latest version of Java onto your computer.
Download Java for free here.
After you install Java, please exit all of your web
browser windows and try the TeenSpot chat rooms
again.
If you have tried installing the latest version of
Java, the next step you should take is restarting
your computer. Believe it or not, a lot of problems
can be solved if you just try and restart your
computer first. If this does not fix your problem,
then there are a few other things we can try.
Clearing your Internet history and cookies is a good
place to start. (If you clear your cookies, you will
be required to relogin to TeenSpot.) Also, make sure
that you are using the newest version of your
browser. We recommend you use
Mozilla Firefox. It
is a very popular and full-featured browser... and
it is completely free.
Another thing to remember is that when you load the
TeenSpot chat room applet for the first time, a
window will popup asking you if you wish to allow
the ChatSpace Java client to install. You must
select "yes" or "run" for the chat room to load!
The last thing we would like to point out is that
every few weeks the administrators of the chat rooms
restart the chat server in order to ensure quickness
and quality chatting for everyone. If the chat room
says something like "Connection refused" or
something along the lines of that, it most likely
means we are working on the chat rooms and that you
should try back later.
If none of these solutions are the right answer for
your problem, please contact us and we will help you
figure something out. Who knows? Maybe more than one
person is having the same problem you are.
What are moderators and how do I become one?
Moderators are people who volunteer their time to
make sure that the chat rooms are safe for all. They
are not paid for their time and they do not expect
to be. The administrators of the chat server are
people who choose moderators based on their
relationship to them (usually).
We are not accepting new moderators at this time, so
please do not ask a current moderator to become one.
They cannot make you one even if they wanted to.
Asking to become a moderator will only get you
ignored and then if you happen to need help from a
moderator, they will have you on silenced mode so
they will not be able to receive messages from you
and you will not receive the chat support you need.
How do I use colors?
In the past versions of our chat software, this was
very hard to do. Now, there is a special option for
it.
If you are using the original chat client, connect
to the chat server and click on the Options tab at
the very top of the chat applet. Once you are there,
click on the Colors button on the right side. From
there you will be presented with a chat colors
dialogue screen. The rest is pretty
self-explanatory.
If you are using the new chat client, connect to the
chat server and if you look right underneath the
area where you type, you will find five buttons. The
last two buttons are the buttons used to change your
text foreground color and your background color.
Why do people in the members list have numbers
like "~01~" infront of their names?
The reason people on the members list have numbers
like that is because they are using the new chat
client and have chosen to have an avatar infront of
their name. You can't see the avatar because you are
using the original chat client which doesn't support
chat avatars. The people who have the numbers in
front of their names will also appear at the bottom
of the members list. You will also find that you
can't P2P the users with the numbers next to their
names. You will get an error that says something
like "***~12~UsersName No information available." To
get around this, just type "/profile UsersNameHere"
and it will open up a P2P with that user.
How do I private message someone?
To send a private message (also known as a P2P)
simply double click on the nickname of the person
you wish to contact. After you do this, a new window
will popup for your private conversation. If you
know the nickname of the person you'd like to
private message but you're not sure which room they
are in simply type "/profile nickhere" without the
quotes and it will open up the popup with your
private conversation.
How do I change rooms?
It is very simple to change rooms while using the
chat rooms.
On both of the original and new chat applets, there
is a tab on the top that says "Rooms" on it. Click
that tab to get a live list of chat rooms on the
chat server.
What are colors next to nicknames?
This was originally stated as a bug in the chat
applet, but after we did some investigating we have
found it to be popular among the chatters. It is
basically an exploit of the /away command.
How do I ignore members?
On both of the original and new chat applets, you
right click on the member's nickname in the member
list and click on the option that reads Ignore
Member. This will ignore the member's nickname only.
If you wish to ignore all messages from the IP
address of this member, click on Ignore Member's
Domain.
How do I register rooms?
Room registration is disabled on the TeenSpot.com
chat rooms. We have done this for a number of
reasons. In the future we may be offering registered
rooms at a low fee per month. If we decide to do
this, we will alert the members. This is also why we
have not taken out the area to "create your own
room" on the chat applet.
What are the rules of the chat room?
Here are a few unofficial rules that we think you
should follow on the chat rooms and actually, life
in general. Don't forget to read our Acceptable Use
Policy. The AUP is the official set of rules for
TeenSpot.com.
1. Don't talk in UPPERCASE. In chat rooms, talking
in UPPERCASE letters is considered "shouting" and is
very annoying to read. You won't make a lot of
friends by talking in UPPERCASE text.
2. Don't ask to be a moderator. The TeenSpot.com
administrators usually choose room moderators who do
not ask to be one and who are always at TeenSpot.com
trying to help others.
3. Don't join a room and leave it without saying
anything. This is impolite and really annoying.
4. Don't lurk or idle in chat rooms. Don't sit in a
chat room and not say anything. Chat rooms are for
everyone to discuss things. If you are new to the
chat room simply say that you are new and ask to
watch the conversation for a while. If you are going
away from your keyboard for a while, tell the chat
room this!
5. Don't be impatient for responses. Some users are
connected at a slow speed to TeenSpot.com's chat
system and cannot get your messages instantly. They
also might not be a very quick at typing.
6. Don't be a jerk. Flooding, repeating, advertising
web sites, harassing people, and swearing is not
cool. Most likely you will be kicked or banned for
doing these things anyway so please don't do them.
How old do you have to be?
The general rule of thumb for age restrictions at
TeenSpot.com is thirteen through twenty-five. We do
not allow members under the age of thirteen to use
our website.
Can I use the TeenSpot.com chat applet on my
webpage?
No, you cannot. Websites found using TeenSpot.com
chat applets will be prosecuted.
How do I change my password?
After logging into TeenSpot with the desired
nickname click "Edit Profile" and then under Login
Information you will see "change password."
My nickname has been hacked. What do I do?
We cannot do anything about this. This is why we
recommend using a good, secure password when you
register your nickname for the first time.
What are profiles?
Profiles are basically "about me" areas. To access
you profile, click "View Profile" from the
TeenSpot.com homepage. To edit your profile click
"Edit Profile" from the TeenSpot.com homepage.
How do I change my nickname?
In the past you were able to change your nickname
while in the chatrooms, however this has now been
disabled.
Why was I kicked/banned from the chat room?
The most common reason for getting kicked or banned
from the chat room is flooding. Flooding is when you
type more text than what is allowed in a certain
amount of time. After you have been kicked, you may
re-enter the chat room. To re-join the chat room,
click on the Rooms tab and find the chat room you
would like to use. Then, double click it.
If you have been banned from the chat room, please
remember that normal bans are erased every 30
seconds. If you have been banned from the chat
server completely, you must have done something
really bad. Server bans are usually placed for an
unknown amount of time.
There are certain occasions when you will get kicked
or banned unintentionally. Please bare with us when
this happens. Nobody/nothing is perfect. |
